365-Day Warranty

365-Day Warranty

We stand behind the quality of our products, and we are committed to providing our customers with the best experience possible. For this reason, we offer a 365-day warranty on all products purchased from us.

Warranty Coverage:

  • The warranty covers defects in materials or workmanship that arise under normal use of the product.

  • This warranty does not cover damages caused by misuse, accidents, or unauthorized alterations to the product.

  • If a product is found to be defective within 365 days of purchase, we will either replace the item at no additional cost.

How to Claim the Warranty:

  1. Contact Us: If you encounter any quality issues, please reach out to our customer support team at [support@vegoos.com] with your order number, description of the issue, and supporting images or videos.

  2. Assessment: Our team will assess the problem and guide you through the next steps. If the issue is covered under our warranty, we will arrange a replacement or a full refund as appropriate.

Warranty Exclusions:

  • Damage caused by improper use, neglect, or accidents.

  • Items that have been altered, customized, or repaired by unauthorized persons.

  • Products outside of the 365-day period from the original purchase date.

We are dedicated to ensuring your satisfaction with our products, and we will work diligently to resolve any issues in a timely and professional manner.